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Reviews

One of the best investments I ever made.  I can’t say enough about Dave and the whole crew.  See you guys in June for my PM.  I went with the 20kW standby – works great!

Michael Q. Batavia, NY

IPSI was great with the sale, installation, and one-year maintenance and excellent for my Generac. I have used Dave as a resource for other home projects, and his team is superior.

Jim H. Henrietta, NY

IPSI has been great to work with. They are reliable and deliver their services as discussed and do it on-time and efficiently!

Dale S. Penfield, NY

Paul and Daryl did a great job! They were on time, communicated well and performed their work professionally. This was the first time I’ve worked with your company and the guys made it a positive experience.

H.L. Rochester, NY

The installation crew was very professional, and they left the job site clean and neat. The price was very reasonable, and the work was top notch. They were able to quote and install quickly and you never felt pressured during the sale. I have already recommended them to others! Thank you!!

Felicia Z. Rush, NY

I‘ve been a customer of IPSI for many years. They installed my backup generator system and maintain it. They are very professional and dependable. I highly recommend IPSI to anyone.

Richard S. Ontario NY

Dave and his crew did a great job installing my Generac system. I would highly recommend them. Very professional and knowledgeable

Paul K. Prattsburgh, NY

 

Lynn G. Fairport NY

“I recently had the technician out for the annual maintenance. He was on time, professional, and informative. I highly recommend IPSI for purchase, installation, and maintenance of a home or office backup generator system.”

Fred F.

“Great service. Very professional.”

Rick C.

GREAT EXPERIENCE TOP TO BOTTOM

“I shopped around for this home generator and Dave P. was the most knowledgeable and approachable of anyone that I talked to. He was onsite for the installation, and his crew made some last minute adjustments at my request without skipping a beat. His electritian noticed that I had problems with the electrical service, so I made an appointment and he came back to fix it for a very reasonable price. I feel much better that a problem that I could not have diagnosed is now fixed.”

JCH, Rush, NY

PROFESSIONAL ASSISTANCE AND SUPPORT

I am impressed with the personal of IPSI since the installation of my generator. The unit was installed three years ago and has operated without a problem for over 60hrs. I have a yearly inspection on the unit and would like to thank Paul P. and Kristin F. for their professional assistance and support.

Frank, Fairport, NY

ULTIMATE PROFESSIONALS

IPSI installed our Generac in 2014. Their installers are examples of the ultimate professionals. They have maintained our generator since then and we are totally satisfied with their service. We have the Mobile Link installed and once we received a notice that the unit might not start. We were traveling out of state at the time. We called ISPI and within an hour they had checked it out and corrected the problem. Talk about peace of mind! We have recommended them to many of our friends and acquaintances.

Bob, Webster, NY

“It is nice to have the comfort of our new generator. The staff that did the install was friendly and knew what they were doing. Dan was especially friendly and knowledgeable. Turns out he went to high school with my first cousin’s son and was also in the Marines like my daughter’s boyfriend. It was a pleasure to work with you and your staff throughout the process. Looking forward to your servicing of the unit in the future.”

Linda and Tony J., Chili, NY

DEALER AND TEAM WERE GREAT

“Team was very professional. Everything had to be done right. Team was very knowledgeable, all questions answered. Other team members helped new team member – Great group.” Dave, Bergen

SUPERIOR QUALITY

“The original installation was done in a timely manner in very neat manner. They even cleaned up my electrical panel wiring. Since then the annual service has been done on time and without me even having to call.”

Dave, Rochester

GREAT SUPPORT

“Great to deal with this vendor good to have a five-year service contract.”

Dex, Rochester

DEALER IS TOP NOTCH

“Always on time professional and responsive to customer needs. “ Don, Bergen

GREAT SERVICE

“Nice job good service good attitude good knowledge base.” Bill, Webster

GREAT SERVICE RESPONSE

“IPSI has been extremely responsive to all of our questions since the installation. They have been tracking our PM service for us and have been great!” Paul H., Henrietta

THE DEALER IS GREAT

“There was some mix up with permits and paperwork but other than that I think the company and workers are terrific! I felt very comfortable with the owner that he and his crew were very knowledgeable and honest. They worked in extremely cold weather and got the job done neatly in as quickly as possible since we were without electricity and heat while they were installing.” CJ, Hamlin

DEALER EXPLAINED VERY CLEARLY WHAT THE GENERATOR WILL DO

“I was on the fence about purchasing a generator. My friend referred me here to IPSI, and all of my questions were answered. I was never pushed to purchase. I like that the unit tests every week. I feel so much safer for when the next outage occurs, and it will happen!!!!”

Terrie, Rochester

HARDWORKING STAFF

“The staff (4) worked very hard all day and did a great job on the install of my Generac. They also ran the underground electric out to my shed. It was a very laborious job and worth every penny of the installation price. They earned their money that’s for sure! I also appreciated the way they explained the different steps of the work involved as the day went on. From start to finish, prep work, install, clean up! I am very satisfied with their work!!!” Al Joseph, Chili

GREAT GUYS

“Great guys, very knowledgeable in the portable power field!” William Howie, Canandaigua

GREAT SERVICE

“Great service and the installation were very professional. I would recommend Integrated Power Supplies!” Fred Garwood, Hunt, NY

I RECOMMEND INTEGRATED POWER SUPPLIES INTERNATIONAL

“I recommend Integrated Power Supplies International. They did a great job installing a backup home generator. The best choice I made from four estimates. I got the most for my money from Dave. Veteran owned, and very veteran-friendly.” Michael Sanfilippo, Gates

HIGHLY RECOMMEND

“I highly recommend Integrated Power Supplies International!! Quality work done in a timely manner.” Peter Rimkus, Hilton

IPSI INSTALLED OUR GENERATOR

“We had IPSI install our standby generator about three years ago. Very happy with the install and their maintenance service. Dave has been very helpful!! I recommend Integrated Power Supplies International!!” Eddie McDonald, Ontario

A LOT OF EXPERIENCE WITH POWER & STANDBY POWER SYSTEMS

“I want to preface this rating by saying, I have a lot of experience with power and standby power systems.

We had three bids for a full-house generator. Two of the bids IPSI and another were arranged through Generac. The third bid was from an independent electrical contractor. IPSI won the bid based on the price and professionalism!

Questions were answered promptly into my liking. The job was scheduled and completed as promised, exceeding all expectations. The installation techs were courteous and professional.

All work was neat. The electrician found and corrected an issue and cleaned up the existing breaker box. I will recommend IPSI to my family and friends.”

Fredrick Frick, Ontario

I RECOMMEND INTEGRATED POWER SUPPLIES

“Very happy with installation. Recommends Integrated Power Supplies International!” Marcia, Hornell

HIGHLY RECOMMEND INTEGRATED POWER SUPPLIES INTERNATIONAL

“Dave and his whole install crew which consisted of Adam Dan and Daryll. They were here at exactly the time they said they would arrive and were completely professional. The install went as planned, except for an unseen issue with our old panel box. This was addressed in a timely manner and fair price. Adam took all the time I needed to explain the operation of our new Generac generator. When the job was complete everything was clean and neat.
I would highly recommend Integrated Power Supplies International to anyone in need of a standby generator.” Wesley Converse, Rochester

THANKFULLY I FOUND IPSI, THEY ARE EXPERTS IN THE FIELD

“I have an older Kohler whole-house generator and we had a power outage last year. The generator never came on in the original installer had gone out of business. Thankfully I found IPSI. They were very helpful and wonderful to deal with. They are experts in this field and found the problems and corrected them. I highly recommend this company.”

Richard Schichler, Penfield

YOU CAN DEAL WITH IPSI WITH COMPLETE CONFIDENCE!

“This is a superb company to deal with! I live in an area that often loses power sometimes for an extended period of time. IPSI gave me an estimate that was exact, showed up for the install when they said they would, finished in the time they said and have continued to service the unit once a year.

I asked for a small change for one of the lines they installed, and it was completed quickly and without charge. You can deal with these people with complete confidence.” James Early, Pittsford

HIGHLY RECOMMEND

“They did a great job explaining all of the details during the install. They are very professional. I highly recommend IPSI.” Steve D’amico, Spencerport

BEST GENERATOR MAINTENANCE PEOPLE EVER

5/5 Stars Ed Opich, Conesus, NY

BEST PRICE AND INSTALLERS WERE OUTSTANDING

“IPSI installed my generator almost a year ago. It has been great stress relief as we have three dogs and the power goes out frequently on our street. The generator checks itself every week, so I know it’s working! IPSI had the best price and the installers were outstanding. Very knowledgeable about electrical issues as well. Made sure everything was right. Thank you IPSI.” Paula Mir, Henrietta

EXCEPTIONAL SERVICE

 

“My generator was purchased and installed by Integrated Power Supplies. From my initial visit with David, I knew right off the bat that I was making the right decision going with IPSI. The knowledge of generators David has was amazing. David didn’t push a sale, he guided me and shared his knowledge of generators to assist me. At the time of install, his crew was on time and ready to start the job. Each one of the employees was respectful, a joy to talk with, and I was impressed with everyone and their knowledge.

 

Every year, IPSI calls me to schedule my annual appointment. I don’t need to remember to call them. I am so pleased with their excellent service each time they come. Your employees are timely, courteous and so professional. Paul has been coming to complete my annual service every year. He always answers any questions I may have and is very thorough.

 

I highly recommend Integrated Power Supplies. I will personally talk to anyone that is interested in my experience.”

Frank Burtsell, West Henrietta

TOOK CARE OF THE PROBLEM

Recently bought a house that has a Kohler generator. I had IPSI come to do the maintenance. A week later the generator wouldn’t start, when I called them they came out and found out it was because we have a semi-smart house. The RF signal interferes with the generator’s ability to start when connected to the network. IPSI had seen this before. So we disconnected the generator from the network and it took care of the problem.

Robert McElligott, New York

PERSONABLE, CONGENIAL, AND HELPFUL

 

Annual maintenance was completed a week ago. Paul was again very personable and congenial. Considering the current Coronavirus situation, he wore a face mask and gloves during the time he was servicing our Generac. The IPSI guys did an excellent job installing the generator a couple years ago. I am impressed with everyone I’ve dealt with from IPSI. Kristin has always been very helpful and friendly when I’ve called the office. Nice to deal with such a professional outfit. Veteran-owned business.

Bruce, New York

THANK YOU

 

The people at IPSI are great. Our annual service is timely, efficient, clean, thorough, and friendly. Our generator was installed by them along with upgraded electrical service, a new box, and whole-house transfer switch. Their service catches problems before they impact me and my family. Thank you.

James, Henrietta

PROMPT AND PROFESSIONAL

Very easy to deal with this company; prompt and professional at all times.

Ed D., New York

PEACE OF MIND

“We’ve had our Generac for a few years now. We love it. It’s peace of mind. Service maintenance by IPSI is always timely, friendly, and lets us know that we can count on our generator when power goes out.”

Patty C., Pittsford

EXTREMELY RESPONSIVE

 

“Our house is situated close to an underground stream and our lot has a high water table keeping our sump pump busy during rainy periods and even flooding our basement during prolonged power outages. Given that RG&E’s estimates of power restoration are not very accurate, I have been hooking up a portable generator whenever the RG&E estimate is more than a couple of hours  a pain to do, especially in winter. As such, we have been considering a standby generator for quite some time. With an increasing number of outages over the years we finally decided to bite the bullet and have one installed. and ended up selecting the whole house option since the incremental cost outweighed the restrictions of a partial one. Throughout the process  from providing a quote to final installation, IPSI has been professional, courteous, friendly and, most importantly, extremely responsive. I have no qualms recommending them to anyone considering installing a standby generator, no matter the size.”

Emil, Pittsford, NY

COURTEOUS & KNOWLEDGEABLE

“We are very happy with the service and professionalism of IPSI. The installation in the summer of 2019 was completed within a reasonable amount of time. The crew was courteous and left our home (inside and outside) in tip-top condition. We recently had our first maintenance visit and the technician (Paul) was very knowledgeable and answered all of my questions. I highly recommend IPSI to anyone considering a back-up generator.”

Mike, Chili, NY

FLAWLESS INSTALLATION

Few things can be viewed flawless, however the installation and service to my generator has been just that. Have been a customer for several years and would recommend IPSI without hesitation…

James E., Rochester, NY

FINE CRAFTSMANSHIP, NEAT, POLITE, & PROFESSIONAL

 

“I’m from the rural part of Niagara County. While searching for a generator installation company, I checked with my brother, who had just had one installed in the Rochester area. He raved about this company…fast response, placed perfectly on his needs, and exactly where he wanted it, fine craftsmanship, neat, polite, professional. He also bragged about how reliable the generator was, and the great deal he had gotten.

 

I took the name and number expecting that I’d be out of their work area.
Upon calling them I was surprised that they were interested in installation in my area and within a week of my call! Needless to say… all my brother told me about this company is ABSOLUTELY TRUE! But, he only touched on the half of it!

 

Emergency service… yup! We had a breakdown..mechanical issue. but the weekly run caught the problem… I called this company. Their first question was do you need power now? I didn’t …. The next morning the technician was here early – he knew the mechanics so well he had it fixed it in about 20 minutes and was on his way to help install a new one somewhere…

 

Reliability the company is here every year for an annual checkup, they totally service the generator and that always gives us peace of mind.

 

It’s hard to describe the feeling of comfort one gets when the power goes out on the whole village, and we are unaware it went out. My neighbor came over holding his flashlight and told us it might be several hours…. and for almost 4 hours…my house and a couple others are the only ones lit, and warm … unfortunately, my neighbors consumed all of my beer, hanging out at my place, watching a movie, in my man cave, during that blackout.

 

This company, and it’s employees are fantastic … I recommend them without reservations.”

Bill B., Niagara County, NY

VERY FRIENDLY

They did a great job! Very friendly, after the install, they show you how the generator works and tell you everything you need to know and answer any questions you may have.

Nancy S., Rochester, NY

DEALING WITH IPSI IS A PLEASURE

From office personnel to technician/service provider, dealing with IPSI is a pleasure. Everything explained clearly, work done professionally, very knowledgeable and helpful.

Kathy B., Rochester, NY

EXCELLENT JOB

Excellent job and a very competitive price. The Installers were very professional and very competent.

Patrick K., Rochester, NY

EXCELLENT

“We purchased and had IPSI install a 16kw whole house generator. The team did a great job under extraordinary weather conditions. It was extremely cold on the install date. The process from install site visit to final installation was excellent. I have and would continue to recommend IPSI for Generac generator installation.”

Bill M., Rochester, NY

AWESOME JOB

A very competent crew arrived on time and in the rain. They were very personable, answering any and all questions that I had. When installation was finished a complete walk thru was done with me. They explained the functions of the generator and what to expect. They ran thru a power outage scenario with me. From the moment I met with Dave until Dan E. left I feel they did an awesome job.

Brian K., Rochester, NY

FIVE STAR ORGANIZATION

We couldn’t be happier with our purchase of a 10KW Generac Generator from IPSI. Tom from sales was very thorough with the evaluation and explanation of our questions. Dan and his team were efficient, careful, professional and left our basement as clean as they found it. Lastly, Tom provided us with the best price of the 3 we requested. IPSI is a “Five Star” organization to do business with.

Frank S., Rochester, NY

FIVE STAR SALES & INSTALL

5-Star sales and install. Tom did a great job with the sale. Everything was explained clearly.

Adam and Dan did an outstanding job with the install. They were clean, polite and explained what they were doing as the job progressed. Very professional.

I will highly recommend IPSI to all that I meet.

Craig S., Rochester, NY

GREAT COMPANY AND STAFF

We have had our Generac generator since the spring of 2018. The unit was installed by IPSI and maintained annually. It has never failed when the power has been out whether for ten minutes or several hours. Great peace of mind to have such a reliable unit to continue electrical power during power outages.

Everyone at IPSI has been personable and congenial starting with the installation to the annual maintenance. Maintenance this spring was completed by Darryl who was extremely polite and knowledgeable. When contacting the office, I have always dealt with Kristin who is “swell.” Great company and staff!!

Bruce, Churchville, NY

EVERYTHING WENT GREAT

“We just had an 18-kw generator installed as we lose power in winter every year.  Our first contact was Kristin in the office.  She knew what she was talking about and set us up with Tom.  He came out to look over what we had and what we need. He explained everything very well.  

We decided to go with IPSI, and everything went great, and their system was over 1,000 dollars lower than others.  

Being a disabled veteran, I am proud to deal with a veteran-owned company! Very nice people!”

Neil & Sandy, Dansville, NY

HIGHEST RATINGS IN ALL ASPECTS OF THE JOB

IPSI earned the highest ratings in all aspects of the job, from sales through installation and clean-up. I can recommend IPSI with confidence, based on their professionalism, deep and broad-based knowledge, ease and effectiveness of communication, and customer relations.

Norm J., New York

VERY HAPPY WITH OUR PURCHASE

We recently had our annual maintenance service administered to our natural gas-powered generator. The IPSI technician, Paul, was prompt, courteous and very knowledgeable. He was happy to answer all of my questions as well as comply with our wish that he wear a mask within our home. We are very happy with our purchase and the service provided. I highly recommend IPSI if you are researching/considering an emergency gas-powered generator.

Mike & Pat L., Rochester, NY

GREAT SERVICE

Great service, friendly staff, and professional staff.

Ed D., New York

CONFIDENT

“Although we have only had our generator for a few weeks it appears to be working fine during the test runs. We were very pleased with the whole process from the initial sales call through the installation. I am confident that we will get many years of reliable performance from the unit.”

Bruce W., New York

COURTEOUS, PROFESSIONAL, & THOROUGH

Very courteous, professional, and thorough. Install went faster than I anticipated. Great job guys. Thank you.

Robert L., New York

10 OUT OF 10

“This was a 10 out of 10 experience for me. From the first sales call to the installation to the follow-up after the job was done, each person along the way was so professional and helpful. They were extremely courteous each step of the way, making sure their process aligned with my in-home daycare schedule. They also managed to keep the kids very entertained throughout the day while they completed their installation. As a self-employed, professional woman, I was so pleased to see two women get out of the IPSI trucks to install my generator and I told them so more than once. I definitely recommend IPSI to anyone interested in purchasing a generator. You won’t regret your choice.”

Wendy B, New York

WOULD HIGHLY RECOMMEND

Had a partial-house generator installed during a rainstorm. Mike, Adam, and Dan were fantastic along with the rest of the crew. Used Tom for sale who was great! Professional, friendly, patient, and overall great experience. Also managed to keep my white carpets pristine which was impressive. Would highly recommend!!!! Thank you!

Megan, New York

“VERY PROFESSIONAL, FRIENDLY, AND KNOWLEDGEABLE”

“I was impressed with the installation of my 10kw generator by IPSI staff. The work crew was very professional, friendly and knowledgeable. After almost 2″ of rain the crew was careful not to destroy my landscaping. The installation took about 1/2 day and the work area inside and and out was left spotless. They followed all covid-19 protocols. I am very happy I selected IPSI and would recommend them to all my friends.”

Skip Z., New York

“THIS IS A VETERAN-OWNED COMPANY AND IT IS THE BEST!”

“Dan and Chris just completed the installation of my Generac Generator. I could not have asked for a better job! Dan and Chris are two of the best total professionals. This company is the best! Dave, Tom, Dan and Chris! This is a Veteran-owned company and is it the BEST! Thank God for all our Vets past and present!! You will NOT have any problems choosing this company!”

Chuck H.

“VERY PROFESSIONAL”

“Very professional. Special thank-you to Tom P. and Mike H. for making the experience even more enjoyable!”

Linda M.

YOU ARE ALL AWESOME AND WE’RE SO PLEASED THAT WE DECIDED TO CHOOSE IPSI!

“In less than 3 years of living in our new home, our power has gone out 5 times! We finally said enough and decided to put in a whole-house generator. Your team of 4 came out and installed one quicker than promised (less than 5 hours!) and without any problems. They answered all of our questions and walked us through everything. You all are AWESOME and we’re so pleased that we decided to choose IPSI!”

Kisha A.

“EXCELLENT SERVICE BY SALES THROUGH INSTALLATION

“Excellent service by sales through installation. Everyone was professional and answered all questions. I would highly recommend IPSI.”

Charles V.

I HIGHLY RECOMMEND IPSI AND THEIR #1 CREW

“The IPSI crew were perfect! Terry did a thorough job educating me about generators and what to expect. Daniel, Chris and Adam arrived on time, delivered the product, prepared the site and completed the installation in a matter of hours. The team worked harmoniously together and tackled any hiccups along the way. I hope I don’t need to use it, but my neighborhood loses power quite often, no matter what the weather. Now I will rest better knowing my house will be the one fully lit when the rest of my street is in darkness. I highly recommend IPSI and their #1 crew: Dan, Adam & Chris. Thanks guys!”

Patrick F.

“ALWAYS PLEASED WITH YOUR SERVICE”

“Always pleased with your service. Efficient and polite. Thank you.”

Rae M.

“THEY WENT OUT OF THEIR WAY TO MAKE SURE EVERYTHING WAS JUST RIGHT

“The team that installed our generator was great! They went out of their way to make sure everything was just right. I would recommend IPSI, and thank you!”

Cindy N.

“TOTALLY SATISFIED AND WOULD RECOMMEND TO FRIENDS AND FAMILY

“New generator installed today and the technicians were friendly and did a really good job; totally satisfied and would recommend to friends and family.”

Richard C.

“I AM A RETIRED DIRECTOR OF QUALITY WHO WOULD HIGHLY RECOMMEND THIS COMPANY

“They came to install on the day and time scheduled. They were very professional and courteous. The install only took about 5 hours and the job went really well. They explained everything that I needed to know right down to what to do to keep the unit working well or if by chance something went wrong. I am very pleased with the installation work. I am a retired Director of Quality who would highly recommend this company to all my friends.”

Al B.

“WORK ETHIC WAS FANTASTIC

“They installed the generator on the date promised. Arrived and began work immediately. Work ethic was fantastic and the workers were friendly and knowledgeable. Would highly recommend!!”

Herb G.

“YOU WERE MY 4TH ESTIMATE AND I IMMEDIATELY KNEW I WOULD CHOOSE IPSI

You were my 4th estimate and I immediately knew I would choose IPSI. Our salesman, Tom, had the technical knowledge and installation background to know exactly what our home needed for generator power. Installation day was efficient and thorough. Definitely team work! The master technician was not about to sign off until a valve and regulator were replaced by the propane provider. Final ‘fire up’ test day went perfectly. Thank you IPSI!

Nancy R.

Reviews

"The company gave an immediate response to my request ,timely scheduling, strong work ethic, neat and clean, polite, knowledgeable. Real follow through with these folks. They did everything we needed for a complete service upgrade quickly and efficiently. I will recommend them to everyone I know. So glad to know there are true professionals out there."

- Elizabeth R., Penfield

"Very professional and customer focused."

- Claude C., Brockport

"Their work is top-notch and very competitively priced."

- Carolyn H., Pittsford