Ratings and Reviews
“One of the best investments I ever made. I can’t say enough about Dave and the whole crew. See you guys in June for me PM. I went with the 20kW standby – works great!“
Michael Q. Batavia, NY
“IPSI was great with the sale, installation, and one-year maintenance and excellent for my Generac. I have used Dave as a resource for other home projects, and his team is superior.“
Jim H. Henrietta, NY
“IPSI has been great to work with. They are reliable and deliver their services as discussed and do it on-time and efficiently!“
Dale S. Penfield, NY
“Paul and Daryl did a great job! They were on time, communicated well and performed their work professionally. This was the first time I’ve worked with your company and the guys made it a positive experience.“
H.L. Rochester, NY
“The installation crew was very professional, and they left the job site clean and neat. The price was very reasonable, and the work was top notch. They were able to quote and install quickly and you never felt pressured during the sale. I have already recommended them to others! Thank you!!“
Felicia Z. Rush, NY
“I‘ve been a customer of IPSI for many years. They installed my backup generator system and maintain it. They are very professional and dependable. I highly recommend IPSI to anyone.“
Richard S. Ontario NY
“Dave and his crew did a great job installing my Generac system. I would highly recommend them. Very professional and knowledgeable“
Paul K. Prattsburgh, NY
Lynn G. Fairport NY
“I recently had the technician out for the annual maintenance. He was on time, professional, and informative. I highly recommend IPSI for purchase, installation, and maintenance of a home or office backup generator system.”
“Great service. Very professional.”
GREAT EXPERIENCE TOP TO BOTTOM
“I shopped around for this home generator and Dave P. was the most knowledgeable and approachable of anyone that I talked to. He was onsite for the installation, and his crew made some last minute adjustments at my request without skipping a beat. His electritian noticed that I had problems with the electrical service, so I made an appointment and he came back to fix it for a very reasonable price. I feel much better that a problem that I could not have diagnosed is now fixed.”
JCH, Rush, NY
PROFESSIONAL ASSISTANCE AND SUPPORT
“I am impressed with the personal of IPSI since the installation of my generator. The unit was installed three years ago and has operated without a problem for over 60hrs. I have a yearly inspection on the unit and would like to thank Paul P. and Kristin F. for their professional assistance and support.“
Frank, Fairport, NY
“IPSI installed our Generac in 2014. Their installers are examples of the ultimate professionals. They have maintained our generator since then and we are totally satisfied with their service. We have the Mobile Link installed and once we received a notice that the unit might not start. We were traveling out of state at the time. We called ISPI and within an hour they had checked it out and corrected the problem. Talk about peace of mind! We have recommended them to many of our friends and acquaintances.“
Bob, Webster, NY
“Team was very professional. Everything had to be done right. Team was very knowledgeable, all questions answered. Other team members helped new team member – Great group.” Dave, Bergen
“The original installation was done in a timely manner in very neat manner. They even cleaned up my electrical panel wiring. Since then the annual service has been done on time and without me even having to call. “ Dave, Rochester
“Great to deal with this vendor good to have a five-year service contract. “ Dex, Rochester
“Always on time professional and responsive to customer needs. “ Don, Bergen
“Nice job good service good attitude good knowledge base.” Bill, Webster
“IPSI has been extremely responsive to all of our questions since the installation. They have been tracking our PM service for us and have been great!” Paul H., Henrietta
“There was some mix up with permits and paperwork but other than that I think the company and workers are terrific! I felt very comfortable with the owner that he and his crew were very knowledgeable and honest. They worked in extremely cold weather and got the job done neatly in as quickly as possible since we were without electricity and heat while they were installing.” CJ, Hamlin
“I was on the fence about purchasing a generator. My friend referred me here to IPSI, and all of my questions were answered. I was never pushed to purchase. I like that the unit tests every week. I feel so much safer for when the next outage occurs, and it will happen !!!!” Terrie, Rochester
“The staff (4) worked very hard all day and did a great job on the install of my Generac. They also ran the underground electric out to my shed. It was a very laborious job and worth every penny of the installation price. They earned their money that’s for sure! I also appreciated the way they explained the different steps of the work involved as the day went on. From start to finish, prep work, install, clean up! I am very satisfied with their work!!!” Al Joseph, Chili
“Great guys, very knowledgeable in the portable power field!” William Howie, Canandaigua
“Great service and the installation were very professional. I would recommend Integrated Power Supplies!” Fred Garwood, Hunt, NY
“I recommend Integrated Power Supplies International. They did a great job installing a backup home generator. The best choice I made from four estimates. I got the most for my money from Dave. Veteran owned, and very veteran-friendly.” Michael Sanfilippo, Gates
“I highly recommend Integrated Power Supplies International!! Quality work done in a timely manner.” Peter Rimkus, Hilton
“We had IPSI install our standby generator about three years ago. Very happy with the install and their maintenance service. Dave has been very helpful!! I recommend Integrated Power Supplies International!!” Eddie McDonald, Ontario
“I want to preface this rating by saying, I have a lot of experience with power and standby power systems.
We had three bids for a full house generator. Two of the bids IPSI and another were arranged through Generac. The third bid was from an independent electrical contractor. IPSO won the bid based on the price and professionalism!
Questions were answered promptly into my liking. The job was scheduled and completed as promised, exceeding all expectations. The installation techs were courteous and professional.
All work was neat. The electrician found and corrected an issue and cleaned up the existing breaker box. I will recommend IPSI to my family and friends.” Fredrick Frick, Ontario
“Very happy with installation. Recommends Integrated Power Supplies International!” Marcia, Hornell
“Dave and his whole install crew which consisted of Adam Dan and Daryll. They were here at exactly the time they said they would arrive and were completely professional. The install went as planned, except for an unseen issue with our old panel box. This was addressed in a timely manner and fair price. Adam took all the time I needed to explain the operation of our new Generac generator. When the job was complete everything was clean and neat.
I would highly recommend Integrated Power Supplies International to anyone in need of a standby generator.” Wesley Converse, Rochester
“I have an older Kohler whole house generator and we had a power outage last year. The generator never came on in the original installer had gone out of business. Thankfully I found IPSI. They were very helpful and wonderful to deal with. They are experts in this field and found the problems and corrected them. I highly recommend this company.” Richard Schichler, Penfield
“This is a superb company to deal with! I live in an area that often loses power sometimes for an extended period of time. IPSI gave me an estimate that was exact, showed up for the install when they said they would, finished in the time they said and have continued to service the unit once a year.
I asked for a small change for one of the lines they installed, and it was completed quickly and without charge. You can deal with these people with complete confidence.” James Early, Pittsford
“They did a great job explaining all of the details during the install. They are very professional. I highly recommend IPSI.” Steve D’amico , Spencerport
5/5 Stars Ed Opich, Conesus, NY
“IPSI installed my generator almost a year ago. It has been great stress relief as we have three dogs and the power goes out frequently on our street. The generator checks itself every week, so I know it’s working! IPSI had the best price and the installers were outstanding. Very knowledgeable about electrical issues as well. Made sure everything was right. Thank you IPSI.” Paula Mir, Henrietta
“My generator was purchased and installed by Integrated Power Supplies. From my initial visit with David, I knew right off the bat that I was making the right decision going with IPSI. The knowledge of generators David has was amazing. David didn’t push a sale, he guided me and shared his knowledge of generators to assist me. At the time of install, his crew was on time and ready to start the job. Each one of the employees was respectful, a joy to talk with, and I was impressed with everyone and their knowledge.
Every year, IPSI calls me to schedule my annual appointment. I don’t need to remember to call them. I am so please with their excellent service each time they come. Your employees are timely, courteous and so professional. Paul has been coming to complete my annual service every year. He always answers any questions I may have and is very thorough.
I highly recommend Integrated Power Supplies. I will personally talk to anyone that is interested in m experience.”Frank Burtsell, West Henrietta
TOOK CARE OF THE PROBLEM
“Recently bought a house that has a Kohler generator. I had IPSI come to do the maintenance. A week later the generator wouldn’t start, when I called them they came out and found out it was because we have a semi-smart house. The RF signal interferes with the generator’s ability to start when connected to the network. IPSI had seen this before. So we disconnected the generator from the network and it took care of the problem.“Robert McElligott, New York
PERSONABLE, CONGENIAL, AND HELPFUL
“Annual maintenance was completed a week ago. Paul was again very personable and congenial. Considering the current Coronavirus situation, he wore a face mask and gloves during the time he was servicing our Generac. The IPSI guys did an excellent job installing the generator a couple years ago. I am impressed with everyone I’ve dealt with from IPSI. Kristin has always been very helpful and friendly when I’ve called the office. Nice to deal with such a professional outfit. Veteran owned business.“Bruce, New York
“The people at IPSI are great. Our annual service is timely, efficient, clean, thorough, and friendly. Our generator was installed by them along with upgraded electrical service, a new box, and whole house transfer switch. Their service catches problems before they impact me and my family. Thank you.“James, Henrietta
PROMPT AND PROFESSIONAL
“Very easy to deal with this company, prompt and professional at all times.“Ed D., New York
PEACE OF MIND
“We’ve had our Generac for a few years now. We love it. It’s peace of mind. Service maintenance by IPSI is always timely, friendly, and lets us know that we can count on our generator when power goes out.”Patty C., Pittsford
“Our house is situated close to an underground stream and our lot has a high water table keeping our sump pump busy during rainy [periods and even flooding our basement during prolonged power outages. Given that RG&E’s estimates of power restoration are not very accurate, I have been hooking up a portable generator whenever the RG&E estimate is more than a couple of hours – a pain to do, especially in winter. As such, we have been considering a standby generator for quite some time. With an increasing number of outages over the years we finally decided to bite the bullet and have one installed. and ended up selecting the whole house option since the incremental cost outweighed the restrictions of a partial one. Throughout the process – from providing a quote, to final installation IPSI has been professional, courteous, friendly and, most importantly, extremely responsive. I have no qualms recommending them to anyone considering installing a standby generator, no matter the size.”Emil, Pittsford, NY
COURTEOUS & KNOWLEDGEABLE
“We are very happy with the service and professionalism of IPSI. The installation in the summer of 2019 was completed within a reasonable amount of time. The crew was courteous and left our home (inside and outside) in tip-top condition. We recently had our first maintenance visit and the technician (Paul) was very knowledgeable and answered all of my questions. I highly recommend IPSI to anyone considering a back-up generator.”Mike, Chili, NY
“Few things can be viewed flawless, however the installation and service to my generator has been just that. Have been a customer for several years and would recommend IPSI without hesitation…“James E., Rochester, NY
FINE CRAFTSMANSHIP, NEAT, POLITE, & PROFESSIONAL
“I’m from the rural part of Niagara County. While searching for a generator installation company, I checked with my brother, who had just had one installed in the ROCHESTER area. He raved about this company…fast response, placed perfectly on his needs, and exactly where he wanted it, fine craftsmanship, neat, polite, professional. He also bragged about how reliable the generator was, and the great deal he had gotten.
I took the name and number expecting that I’d be out of their work area.
Upon calling them I was surprised that they were interested in installation in my area and within a week of my call! Needless to say… all my brother told me about this company is ABSOLUTELY TRUE! But, he only touched on the half of it!
Emergency service… yup! We had a breakdown..mechanical issue. but the weekly run caught the problem… I called this company. Their first question was do you need power now? I didn’t …. The next morning the technician was here early – he knew the mechanics so well he had it fixed it in about 20 minutes and was on his way to help install a new one somewhere…
Reliability – the company is here every year for an annual checkup, they totally service the generator and that always gives us peace of mind.
It’s hard to describe the feeling of comfort one gets when the power goes out on the whole village, and we are unaware it went out. My neighbor came over holding his flashlight and told us it might be several hours…. and for almost 4 hours…my house and a couple others are the only ones lit, and warm…unfortunately, my neighbors consumed all of my beer, hanging out at my place, watching a movie, in my man cave, during that blackout.
This company, and it’s employees are fantastic… I recommend them without reservations.”Bill B., Niagara County, NY
“They did a great job! Very friendly, after the install, they show you how the generator works and tell you everything you need to know and answer any questions you may have.“Nancy S., Rochester, NY
DEALING WITH IPSI IS A PLEASURE
“From office personnel to technician/service provider, dealing with IPSI is a pleasure. Everything explained clearly, work done professionally, very knowledgeable and helpful.“Kathy B., Rochester, NY
“Excellent job and a very competitive price. The Installers were very professional and very competent.“Patrick K., Rochester, NY
“We purchased and had IPSI install a 16kw whole house generator. The team did a great job under extraordinary weather conditions. It was extremely cold on the install date. The process from install site visit to final installation was excellent. I have and would continue to recommend IPSI for Generac generator installation.”Bill M., Rochester, NY
“A very competent crew arrived on time and in the rain. They were very personable, answering any and all questions that I had. When installation was finished a complete walk thru was done with me. They explained the functions of the generator and what to expect. They ran thru a power outage scenario with me. From the moment I met with Dave until Dan E. left I feel they did an awesome job.“Brian K., Rochester, NY
FIVE STAR ORGANIZATION
“We couldn’t be happier with our purchase of a 10KW Generac Generator from IPSI. Tom from sales was very thorough with the evaluation and explanation of our questions. Dan and his team were efficient, careful, professional and left our basement as clean as they found it. Lastly, Tom provided us with the best price of the 3 we requested. IPSI is a “Five Star” organization to do business with.“Frank S., Rochester, NY
FIVE STAR SALES & INSTALL
“5-Star sales and install. Tom did a great job with the sale. Everything was explained clearly.
Adam and Dan did an outstanding job with the install. They were clean, polite and explained what they were doing as the job progressed. Very professional.
I will highly recommend IPSI to all that I meet.“Craig S., Rochester, NY
GREAT COMPANY AND STAFF
“We have had our Generac generator since the spring of 2018. The unit was installed by IPSI and maintained annually. It has never failed when the power has been out whether for ten minutes or several hours. Great peace of mind to have such a reliable unit to continue electrical power during power outages.
Everyone at IPSI has been personable and congenial starting with the installation to the annual maintenance. Maintenance this spring was completed by Darryl who was extremely polite and knowledgeable. When contacting the office, I have always dealt with Kristin who is “swell.” Great company and staff!!“Bruce, Churchville, NY
EVERYTHING WENT GREAT
“We just had an 18-kw generator installed as we lose power in winter every year. Our first contact was Kristin in the office. She knew what she was talking about and set us up with Tom. He came out to look over what we had and what we need. He explained everything very well.
We decided to go with IPSI, and everything went great, and their system was over 1,000 dollars lower than others.
Being a disabled veteran, I am proud to deal with a veteran-owned company! Very nice people!”Neil & Sandy, Dansville, NY
HIGHEST RATINGS IN ALL ASPECTS OF THE JOB
“IPSI earned the highest ratings in all aspects of the job, from sales through installation and clean-up. I can recommend IPSI with confidence, based on their professionalism, deep and broad-based knowledge, ease and effectiveness of communication, and customer relations.“Norm J., New York
VERY HAPPY WITH OUR PURCHASE
“We recently had our annual maintenance service administered to our natural gas-powered generator. The IPSI technician, Paul, was prompt, courteous and very knowledgeable. He was happy to answer all of my questions as well as comply with our wish that he wear a mask within our home. We are very happy with our purchase and the service provided. I highly recommend IPSI if you are researching/considering an emergency gas-powered generator.“Mike & Pat L., Rochester, NY
“Great service, friendly staff, and professional staff.“Ed D., New York
“Although we have only had our generator for a few weeks it appears to be working fine during the test runs. We were very pleased with the whole process from the initial sales call through the installation. I am confident that we will get many years of reliable performance from the unit.”Bruce W., New York
COURTEOUS, PROFESSIONAL, & THOROUGH
“Very courteous, professional, and thorough. Install went faster than I anticipated. Great job guys. Thank you.“Robert L., New York